1. Validity area
These terms and conditions are valid for all customers excluding people from Germany (D), Austria (A) and Switzerland (CH). Only the English language version of these General Terms and Conditions of Sale is legally binding for customers outside from Germany.
2. Credit and payment
The purchase price is to adress to:
Schmidt and Walther Saxonpark GbR
Unterer Görnitzer Weg 12
D-08606 Oelsnitz
Germany
Bank detail:
Recipient: Saxonpark GbR
IBAN: DE13 8705 8000 4725 0048 00
BIC: WELADED1PLX
Credit Institution: Sparkasse Vogtland
3. Prices
All prices are including tax (VAT = 19%) andd signed in EURO / SFR / Pound and US-Dollar.
4. Shipping
Some items offered by Saxonpark-Handcraft made in Germany are shipped directly from the manufacturer. It can take 2-3 weeks for these items to be delivered. But this is more exception than rule. Please allow 7-10 business days for delivery of items in stock.
4.1 Shipping and Handling costs
Shipping costs are excluded and have to be paid separately. Shipping is usually carried out by the DHL (German Postal Service). The delivery costs for shipping by DHL is separated in 4 delivery zones depicted in the following list.
Zone 2 - Countries within the European Community
Zone 3 - Countries in Europe but not in the European Community
Zone 4 - World 1 (EG,DZ,BH,IR,IQ,IL,JO,CA,KW,QA,LB,MA,OM,SA,SY,TN,US,AE)
Zone 5 - World 2 (AF,AG,AL,AN,AO,AQ,AR,AS,AU,AW,BB,BD,BE,BF,BI,BJ,BM,BN,
BO,BR,BS,BT,BV,BW,BZ,CC,CF,CG,CI,CK,CL,CM,CN,CO,CR,CU,
CV,CX,DJ,DM,DO,EC,EG,EH,ER,ET,FJ,FK,FM,FX,GA,GD,GF,GH,
GM,GN,GP,GQ,GS,GT,GU,GW,GY,HK,HM,HN,HT,ID,IN,IO,JM,JP,
KE,KG,KH,KI,KM,KN,KP,KR,KY,LA,LC,LK,LR)
Zone 2: European Community
Shipping is usually carried out by the German DHL. The delivery costs for shipping by DHL is 16.00 EUR.
Zone 3: Europe - but not within the European Community
The following countries are within zone 3 - shipping and handling for a parcel up to 5 kg is 29.00 EURO.
Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Croatia, Cyprus, Georgia, Greenland, Iceland, Kazakhstan, Liechtenstein, The Former Yugoslav Republic of Macedonia, Republic of Moldova, Norway, Russian Federation, San Marino, Switzerland, Turkey, Ukraine, Vatican City State (Holy See), Yugoslavia Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Croatia, Cyprus, Georgia, Greenland, Iceland, Kazakhstan, Liechtenstein, The Former Yugoslav Republic of Macedonia, Republic of Moldova, Norway, Russian Federation, San Marino, Switzerland, Turkey, Ukraine, Vatican City State (Holy See), Yugoslavia
Zone 4: World 1
The following countries are within zone 4 - shipping and handling for a parcel up to 5 kg is 34.00 EURO.
Algeria, Bahrain, Canada, Egypt, Iran (Islamic Republic of), Iraq, Israel, Jordan, Kuwait, Lebanon, Libyan Arab Jamahiriya, Morocco, Oman, Qatar, Saudi Arabia, Syrian Arab Republic, Tunisia, United Arab Emirates, United States of America, Yemen
Zone 5: World 2
All countries which are not listed in zone 2, zone 3 or zone 4 are provided in zone 5 - shipping and handling for a parcel up to 5 kg is 39.00 EURO.
5. Payment
Possibilities of payment: Paypal or pre-payment.
If you choose the pre-payment method please use the following bank account details:
Recipient: Saxonpark GbR
IBAN: DE13 8705 8000 4725 0048 00
BIC: WELADED1PLX
Credit Institution: Sparkasse Vogtland
For all customers from the European Community who use the transfer with IBAN and BIC no fee is due.
4. Supply
In the event damage customer must advise Saxonpark GbR of such damage within 72 hours of delivery. After that time limit the claim can not admitted. Please handle the item carfully if it yours and send it back as soon as possible to get a substitution. Use the original wrapping if possible. If necessary use additional packing material.
5. Withdrawl
According the German BGB § 13 all consumers have the right of withdrawl. You can cancel the sales contract within 14 days after the ordering without giving reasons. In this case inform us and send the items back to the following adress:
Schmidt & Walther Saxonpark GbR
Unterer Görnitzer Weg 12
08606 Oelsnitz
Germany
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