If the shop provided gift vouchers or coupons, You can buy them alike all other products. As soon as You have bought and payed the coupon, the shop system will activate Your coupon. You will then see the coupon amount in Your shopping cart. Then You can send the coupon via e-mail by clicking the link "Send Coupon".
How to dispatch Coupons
To dispatch a coupon, please click the link "Send Coupon" in Your shopping cart. To send the coupon to the correct person, we need the following details: Surname and realname of the recipient and a valid e-mail adress of the recipient, and the desired coupon amount (You can also use only parts of Your balance). Please provide also a short message for the recipient. Please check those information again before You click the "Send Coupon" button. You can change all information at any time before clicking the "Send Coupon" button.
How to use Coupons to buy products.
As soon as You have a balance, You can use it to pay for Your orders. During the checkout process, You can redeem Your coupon. In case Your balance is less than the value of goods You ordered, You would have to choose Your preferred method of payment for the difference amount. In case Your balance is more than the value of goods You ordered, the remaining amount of Your balance will be saved for Your next order.
How to redeem Coupons.
In case You have received a coupun via e-mail, You can: 1. Click on the link provided in the e-mail. If You do not have an account in this shop already, please create a personal account. 2. After having added a product to Your shopping cart, You can enter Your coupon code.
If You have trouble or problems in using Your coupons, please check back with us via our e-mail: firstname.lastname@example.org. Please describe the encountered problem as detailed as possible! We need the following information to process Your request quickly: Your user id, the coupon code, error messages the shop system returned to You, and the name of the web browser You are using (e.g. "Internet Explorer 6" or "Firefox 1.5").
What else you should know about our vouchers:
The credit can be only redeemed in our online shop www.saxonpark.com or in our stationary retail shop. A cash payment of the voucher value is not possible. The voucher is transferable and valid for the entire range. Only one voucher can be redeemed per order. Should there still be a remaining credit balance available after the voucher has been redeemed, this does not expire but can be offset against the next order.
Discounts for advance payment/newsletter subscriptions:
Discounts for advance payment or newsletter subscriptions can only be redeemed in the online shop of www.saxonpark.com. This also applies to customers who have been granted a permanent customer discount on the product range in our online shop. With regard to discounts, Saxonpark reserves the right to revoke these at any time without stating reasons.
The newsletter can be canceled here or in your Account at any time. When you register for the newsletter, you will receive a 3% discount on your shopping cart for your first order. The code will sent after activation and can be used immediately.